Q. How long is your shipping time?
A. This depends on where you are located. The shipping time within Australia is about 2-14 days + working days, and to other areas is approximately 10 - 21 days + working days.

Q. Where is my order now?
A. To track your order, please go to: https://www.17track.net
Enter your tracking number, and you can track your order.

Q. What’s my tracking number?
A. After shipping out, customers will receive a shipping confirmation E-mail, with a tracking number included.

Q. What’s the status of my order?
A. Customers will receive a confirmation E-mail to certify that we have confirmed your order. It usually takes 1 to 3 days for processing, and then it will be shipped out. After shipping out, customers will receive a shipping confirmation e-mail with a tracking number included. To track your order, please go to: https://www.17track.net
Enter your tracking number, and you can track your order.

Q. I have not received any confirmation email.
A. For this matter, please send an Email to misszohar@outlook.com
Please specify your invoice ID we will check for you.

Q. Why can you sell products at a lower price than many other suppliers?
A. We are directly associated with the manufacturers, so our products do not need another third party. So we can get a higher discount than other distributors in the market. And you will be the customer who benefits when buying the product at the best possible price.

Q. Do you sell my details to any other companies?
A. We value your trust. Your personal details will never be sold to third parties.

Q. How safe is it to place an order on your site? Will you have access to my bank details?
A. Your card details are secure, payments are processed through our hosting and store provider (Wix), which is certified Level 1 PCI DSS compliant.
MISSZOHAR itself does not have access to your card details, and your payment processed through Wix is later remitted to us.
Alternatively, you can make a payment through our additional payment provider Paypal.